❓ Frequently Asked Questions
All your questions about 56db answered in one place
Deposits, withdrawals, bonuses, cricket betting, and security — find detailed answers to any question you have on 56db's FAQ page.
Whether you are a new player or a long-time member, you may have plenty of questions while using 56db. On this page we have arranged clear, straightforward answers across five key categories — security, deposits & withdrawals, cricket betting, welcome bonus, and payment methods. If you cannot find the answer you need, reach out via our 24/7 live chat or email.
Security & Privacy
If you think your account has been compromised, change your password immediately and log out of all other devices. Then email [email protected] or contact us via live chat. Our team will quickly place a temporary lock on the account and begin an investigation. Have your registered email address and mobile number ready.
Yes. 56db uses industry-standard SSL encryption technology to keep your personal information, payment data, and login details fully protected. No data stored on our servers is ever sold or shared with third parties. Read our privacy policy for more details.
To create a strong password, use at least 12 characters — a mix of uppercase letters, lowercase letters, numbers, and special characters (such as @, #, %). Do not use your name, date of birth, or mobile number as your password. Use a different password for each site and do not share it with anyone.
The official website URL is always 56db.lat — any other domain (such as 56db.com, 56db.xyz, or any other variation) is not ours. Do not click on suspicious links and avoid unfamiliar links shared on social media. If in doubt, type the URL directly into your browser.
Never. No 56db staff member will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. If someone claims to be a 56db representative and asks for this information, it is a fraud attempt — notify us immediately via live chat.
How to Withdraw
The minimum withdrawal amount at 56db is ৳800. Whether you withdraw via bKash, Nagad, Rocket, or Upay, this limit stays the same. Before submitting a withdrawal request, make sure your balance is at least ৳800.
Yes, 56db processes withdrawals 7 days a week, 24 hours a day. The service does not stop on Fridays, Saturdays, or public holidays. Requests submitted at night are processed through the normal flow and completed within 15 minutes to 2 hours.
Funds typically arrive in your mobile wallet within 15 minutes to 2 hours of submitting a withdrawal request. Occasional network congestion may cause a small delay. If it takes longer than 2 hours, contact us via live chat.
Yes, winnings from a bonus can be withdrawn — but the wagering requirement must be met first. For example, if you receive a ৳1,500 bonus, you need to place a total of ৳30,000 in bets (20 times the bonus amount). Once the requirement is met, you can withdraw any winnings through the normal process.
Cricket Betting
Match Winner, Toss Winner, Innings Total Runs, Top Run Scorer, Next Wicket to Fall, and Over/Under Runs are the most used markets. Live betting options are also available for BPL, T20, and IPL matches, letting you place bets as the game unfolds.
If a match is stopped midway due to rain or another reason and declared a "No Result", most markets including Match Winner are generally voided and the full stake is refunded. For some markets, a result may stand if a minimum number of overs has been completed — see the betting page for the detailed rules.
Yes, you can bet on multiple matches at once through an accumulator or "parlay" bet. The odds of each selection are multiplied together, making the potential payout much larger. However, if any single selection is wrong, the entire bet is lost, so this carries higher risk.
Decimal odds are straightforward. Say the odds on a market are 2.50 — that means you get back 2.5 times whatever you staked (including your original stake). A ৳100 bet that wins returns ৳250 in total, so your net profit is ৳150. The higher the odds, the lower the chance of winning but the larger the reward.
Welcome Bonus
No, the welcome bonus is available only once per account. It applies to the first deposit only. If the same person tries to claim the bonus by opening multiple accounts, it is a rule violation and the accounts may be closed.
Yes, the wagering requirement must be met within a set time after receiving the bonus. If the requirement is not completed within that period, the bonus and any winnings earned from it may be forfeited. Full details on bonus validity periods are stated in the promotion description.
Yes, after claiming a bonus and before the wagering requirement is met, you can request to cancel the bonus. However, cancelling the bonus will also forfeit any winnings earned from it. Only the original deposit amount remains intact. Contact support via live chat to cancel a bonus.
A wagering requirement is the total amount you need to wager before you can withdraw bonus winnings. At 56db it is 20 times the bonus amount only — not the deposit. Example: deposit ৳1,000, receive a ৳1,500 bonus, then ৳1,500 × 20 = ৳30,000 in bets must be placed before the bonus winnings become withdrawable.
The welcome bonus is 150% on the first deposit, up to a maximum of ৳8,000. To receive the maximum bonus, deposit ৳5,333 or more. Example: depositing ৳12,000 gives a ৳8,000 bonus, bringing the total balance to ৳20,000. Smaller deposits also qualify — for example, a ৳1,000 deposit gives a ৳1,500 bonus, for a total of ৳2,500.
How to Deposit
Wait a little while first — network delays can sometimes cause a slight lag. If the balance still has not appeared, contact us via live chat or at [email protected] with your transaction ID. Keep a screenshot of the transaction slip — it will be useful for the investigation.
56db currently supports four mobile wallet methods: bKash, Nagad, Rocket, and Upay. The minimum deposit for each method is ৳300. These are Bangladesh's most recognized and reliable mobile payment services, so sending money is easy from any smartphone.
Log in to 56db, go to the deposit page, and select Nagad. Send money to the designated 56db Nagad number using your Nagad app or USSD (*167#). Submit the form with the payment reference number and the balance will be added to your account. The minimum amount is ৳300.
Go to the deposit page and select bKash. Use "Send Money" in your bKash app to send funds to the 56db bKash number shown on the page. Enter the transaction ID (TrxID) in the deposit form along with the amount. After confirming, the funds will be added to your 56db account within a few minutes.
56db does not deduct any additional charges on deposits. However, bKash, Nagad, Rocket, or Upay may apply their own "Send Money" fees according to their own policies — that is determined by the respective mobile wallet. Check the fee schedule in that app for the exact amount.
Didn't find the answer to your question?
Our support team is available 7 days a week, 24 hours a day in both Bengali and English to help you. Contact us via live chat or email.